E-mail survey

Survey your users directly in their Inbox

Survey your users directly in their Inbox

Survey your users directly in their Inbox

Include a survey in your e-mail to collect relevant feedback. With just a few clicks, you can collect an opinion or indicator from a segment of users or customers.

Include a survey in your e-mail to collect relevant feedback. With just a few clicks, you can collect an opinion or indicator from a segment of users or customers.

Some of the reasons you will love in-product survey

Some of the reasons you will love in-product survey

Some of the reasons you will love in-product survey

Evaluate your content relevance

Use our email integration to find out if your mailings are still relevant. Test your emailing lists, whether commercial or transactional.

Use our email integration to find out if your mailings are still relevant. Test your emailing lists, whether commercial or transactional.

Improve the qualification of audience

Trigger a Told email to lead survey directly with your prospects, leads or users to understand their qualification and become more precise about the delivery of your content in newsletters.

Trigger a Told email to lead survey directly with your prospects, leads or users to understand their qualification and become more precise about the delivery of your content in newsletters.

Measure the satisfaction on hot points

Leverage your transactional emails by collecting feedback at the most opportune moment in your email sequence. Use shopping cart or post-purchase emails to ensure customer satisfaction.

Leverage your transactional emails by collecting feedback at the most opportune moment in your email sequence. Use shopping cart or post-purchase emails to ensure customer satisfaction.

Launch in less than five minutes, easy peasy.

Whatever your profile, you can get to grips with the tool in just a few minutes. This is the power of popup survey tool.

Create

1

Create your survey easily with different types of questions in multiple languages.

Customize

2

Enhance your brand with a personalized widget. Manage colors, add an avatar, overlays, and more options.

Launch

3

Click on publish to copy the piece of code you want to add to your email. Copy, paste and your email is ready. It's that easy!

Analyze

4

Build your team’s vision around intuitive data. Understand not only your respondents' answers but also how they engage.

1

Create

Create your survey easily with different types of questions in multiple languages.

4

Analyse

Browse your report views to see the results of your survey. You can view your data in a variety of forms and dimensions. Refine your reports with filters and export them in PDF or Excel format.

3

Launch

Click on publish to copy the piece of code you want to add to your email. Copy, paste and your email is ready. It's that easy!

2

Customize

Enhance your brand with a personalized widget. Manage color, add an avatar, an overlay, and more options.

Some cool features you will love

Because it's more than just a popup.

  • Multlianguage survey

    Add multiple languages to your survey without the need to create a separate survey for each language.

  • Customize buttons

    Add multiple languages to your survey without the need to create a separate survey for each language.

  • Some Ai...et voilà!

    Enhance your question formulation with AI and translate your survey in seconds.

  • Conditional survey

    Collect feedback user feedback to identify pain points and drive your product roadmap.

  • GDPR consent

    Collect personal data using our consent widget, which you can easily include in your surveys.

  • No-code triggers

    Launch your in-product survey with no-code triggers in seconds without developers.

  • Filter datas

    Collect feedback user feedback to identify pain points and drive your product roadmap.

  • Multlianguage survey

    Add multiple languages to your survey without the need to create a separate survey for each language.

  • Customize buttons

    Add multiple languages to your survey without the need to create a separate survey for each language.

  • Some Ai...et voilà!

    Enhance your question formulation with AI and translate your survey in seconds.

  • Conditional survey

    Collect feedback user feedback to identify pain points and drive your product roadmap.

  • GDPR consent

    Collect personal data using our consent widget, which you can easily include in your surveys.

  • No-code triggers

    Launch your in-product survey with no-code triggers in seconds without developers.

  • Filter datas

    Collect feedback user feedback to identify pain points and drive your product roadmap.

  • Multlianguage survey

    Add multiple languages to your survey without the need to create a separate survey for each language.

  • Customize buttons

    Add multiple languages to your survey without the need to create a separate survey for each language.

  • Some Ai...et voilà!

    Enhance your question formulation with AI and translate your survey in seconds.

  • Conditional survey

    Collect feedback user feedback to identify pain points and drive your product roadmap.

  • GDPR consent

    Collect personal data using our consent widget, which you can easily include in your surveys.

  • No-code triggers

    Launch your in-product survey with no-code triggers in seconds without developers.

  • Filter datas

    Collect feedback user feedback to identify pain points and drive your product roadmap.

Start from our templates

Measure satisfaction, rate your features, validate ideas, measure why user churn...Let’s us inspire you.

When the customer's voice is becoming a strategic asset, including a survey in an email is a powerful customer relations tool. And what's more, it's done with style, like Told did.

When the customer's voice is becoming a strategic asset, including a survey in an email is a powerful customer relations tool. And what's more, it's done with style, like Told did.

When the customer's voice is becoming a strategic asset, including a survey in an email is a powerful customer relations tool. And what's more, it's done with style, like Told did.

Piero Cipriano

Head of Mkt @Checkmyguest

Frequently Asked Question

Frequently Asked Question

Frequently Asked Question

What is an email survey?

It's a way of collecting feedback directly in your transactional, marketing or sales emails. You can use this powerful point of contact to evaluate the relevance of your communications, the experience of a service or product, or to assess what customers or users think of your brand.

What are the benefits of email surveys?

The advantage of email surveys is their ability to target a precise audience with relevant qualifications. For example, if you trigger a survey for order confirmation emails, you know you're addressing a customer who has converted. What's more, people are often more inclined to respond because the survey is not intrusive and follows relevant content upstream.

What kinds of tools are survey emails compatible with?

Told is compatible with most email marketing tools, including Brevo, Mailchimp, Customer.io and Hubspot. With a simple copy/paste, you can integrate a survey into your email, integrating it with your content to collect feedback data. Good to know: the first response is memorized for the rest of the survey. For example, if the first question is a scale from 1 to 5 and your user clicks on 4, his choice will be memorized for the rest of the survey after redirection to the Told page.

Can I use the email survey in the free version?

The answer is yes, as with all types of sources. Your offer doesn't limit the type of source you can use. For more sources, check our pricing page.

Do I have to pay to add additional members to my team?

No. At Told, we have chosen to let you invite as many people as you need into your management space. All without additional costs for your subscription. Good to know: this is also possible in free offer.

Ready to reveal
the untold?

The best way to get an idea is to try it out! You can use Told without credit card with our free plan!

Ready to reveal
the untold?

The best way to get an idea is to try it out! You can use Told without credit card with our free plan!

Ready to reveal
the untold?

The best way to get an idea is to try it out! You can use Told without credit card with our free plan!