Feb 12, 2024

New CSAT chart and a new way to manage your environments

Hello Toldies, today is a day of a new release. Here are some improvements, new features, and bug fixes for the beginning of the year. I hope you will enjoy it.

New CSAT Chart

We now calculate CSAT. When you add a rating question, please tell us if you want to calculate a CSAT, and you will see a new CSAT chart in your report. This feature aims to make data more accessible and understandable for everyone in your team. CSAT is something well-known by teams and recognizable. It’s now easier to share ;-)

Tag your sources

To remind you, a “source” is the source of feedback. It can be your website, saas, app… As many of you want to test Told in “staging,” “pre-production,” and “local,” we give you the opportunity to tag your source for a better visual organization. It is simple, but sometimes, it can help everyone on the team to have a clearer view.

Improvements

Change the survey language with hidden fields

Imagine displaying surveys in the correct language based on your product's user language preference. Well, now you can. Provide us with a small code indicating the user's language, and we will display the survey in the correct language.

Bug fixes

Add an overlay, behind the Told survey

We fixed a problem we had in the customization section. When added the overlay, we had some issues in the front-end experience. Now everything works well 🙂