What can I measure with Told?
You can measure a multitude of indicators and even create your own surveys. Told lets you measure NPS (Net Promoter Score), CES (Customer Effort Score), CSAT (Customer Satisfaction Score) and much more. You can also collect first-party data with the tool to gather leads, or ask for feedback on an experience, a feature... It can be integrated at different stages of your business, whether you're just starting out and want to test an offer or, on the contrary, measure things on a product or service that's already mature.
What is a source?
A source represents a channel on which you will distribute your survey, such as an e-mail survey. Your plan determines the number of sources you can use.
What can I collect feedback on with the tool?
Told is a flexible tool. You can currently install a module on a website, an application (SaaS or mobile), in an email or, if you're conducting a survey, send it by link directly.
Can I translate my surveys into several languages?
Multilingualism is available as of the Pro plan, without limit. With the free plan, you are limited to a single language.
Is Told GPDR compliant?
Told is a flexible tool. You can currently install a module on a website, an application (SaaS or mobile), in an email or, if you're conducting a survey, send it by link directly.
Is there a limit to the number of seats I can have on my team?
No! At Told, there's no limit to the number of seats in your team! Your colleagues can join you at no extra charge, whatever your plan.
What if I exceed the limit of answers on my plan?
Our CEO comes to scold you. No, seriously, your data is still collected, but simply blocked once the limit is reached. Simply upgrade your plan to unlock the extra data view. When you downgrade, the lock is back in place. Don't forget we're here to help if you run into difficulties.
Can I cancel my subscription ?
Of course, you can cancel your plan anytime on monthly plan. You have a 14-day cooling-off period if you change your mind :)