1 source (1 domaine or link)The number of different sources from which you can collect data. Example: 1 website = 1 source.- 1 seatThe number of users in your team who can access the platform.
- 1 surveys or 1 product tour
- 500 views per monthNumber of times your surveys or product tours are displayed or interacted with.
- 2 languagesEnable multiple languages to create surveys tailored for an international audience.
- 3 months data retention
- In-product survey (widget)Deploy surveys directly in your product or app for real-time feedback.
- E-mail surveySend surveys via email to capture user feedback.
- Long form surveyGenerate a shareable survey link to distribute via email, social media, or your website.
- AudienceTarget the right users based on their attributes and behaviors.
Premium questions (NPS, Calendar...)- Mobile survey (SDK)
- Remove told badge
- Dedicated CSM & priority support
- SSO on demand
Find the right plan for your business
Start understanding your users today by choosing
the right plan for your needs.
- 3 sourcesThe number of different sources from which you can collect data. Example: 1 website = 1 source.
- 3 seatsThe number of users in your team who can access the platform.
- 4 surveys or product tour
- 5000 views per monthNumber of times your surveys or product tours are displayed or interacted with.
- Unlimited languagesEnable multiple languages to create surveys tailored for an international audience.
- 6 months data retention
- In-product survey (widget)Deploy surveys directly in your product or app for real-time feedback.
- E-mail surveySend surveys via email to capture user feedback.
- Long form surveyGenerate a shareable survey link to distribute via email, social media, or your website.
- AudienceTarget the right users based on their attributes and behaviors.
- Premium questions (NPS, Calendar...)Access advanced question types: NPS, calendar, GDPR form, etc.
- Mobile survey (SDK)
- Remove told badge
- Dedicated CSM & priority support
- SSO on demand
- Unlimited sourcesThe number of different sources from which you can collect data. Example: 1 website = 1 source.
- 10 seatsThe number of users in your team who can access the platform.
- 10 surveys or product tour
- 25000 views per monthNumber of times your surveys or product tours are displayed or interacted with.
- Unlimited languagesEnable multiple languages to create surveys tailored for an international audience.
- 6 months data retention
- In-product survey (widget)Deploy surveys directly in your product or app for real-time feedback.
- E-mail surveySend surveys via email to capture user feedback.
- Long form surveyGenerate a shareable survey link to distribute via email, social media, or your website.
- AudienceThe number of different sources from which you can collect data.
- Premium questions (NPS, Calendar...)Access advanced question types: NPS, calendar, GDPR form, etc.
- Mobile survey (SDK)Collect feedback via your mobile app with iOS, Android SDKs and React Native.
- Remove told badge
- Dedicated CSM & priority support
- SSO on demand
Enterprise
For organizations with high traffic and scaling user research
Starting from
359 €341 €299 €
Euros/month
- Unlimited sourcesThe number of different sources from which you can collect data. Example: 1 website = 1 source.
- Unlimited seatsThe number of users in your team who can access the platform.
- Unlimited survey or product tour
- Custom view per monthNumber of times your surveys or product tours are displayed or interacted with.
- Unlimited languagesEnable multiple languages to create surveys tailored for an international audience.
- 12 months data retention
- In-product survey (widget)Deploy surveys directly in your product or app for real-time feedback.
- E-mail surveySend surveys via email to capture user feedback.
- Long form surveyGenerate a shareable survey link to distribute via email, social media, or your website.
- AudienceTarget the right users based on their attributes and behaviors.
- Premium questions (NPS, Calendar...)Access advanced question types: NPS, calendar, GDPR form, etc.
- Mobile survey (SDK)Collect feedback via your mobile app with iOS, Android SDKs and React Native.
- Remove told badge
- Dedicated CSM & priority support
- SSO on demand
Compare plans
Here's a helpful list to compare our features.
| Features | Free | Starter | Expert | Enterprise |
|---|---|---|---|---|
 ACCOUNT METRICS | ||||
| SeatsThe number of users in your team who can access the platform. | 1 | Up to 3 | Up to 10 | Unlimited |
| SourcesThe number of different sources from which you can collect data. Example: 1 website = 1 source. | 1 | 3 | Unlimited | Unlimited |
| MAU’s / View | 50/500 / month | 500/5000 / month | 2500/25 000 / month | Custom |
 SURVEY | ||||
| Survey and/or product tour | 1 survey or product tour | 10 | Unlimited | Unlimited |
| In-product surveyDeploy surveys directly in your product or app for real-time feedback. | | | | |
| E-mail surveySend surveys via email to capture user feedback. | | | | |
| Long form surveyGenerate a shareable survey link to distribute via email, social media, or your website. | | | | |
| Mobile surveyCollect feedback via your mobile app with iOS, Android SDKs and React Native. | | | | |
| Survey logic branchingCreate custom survey paths based on responses. | | | | |
| Premium questionsAccess advanced question types like NPS, CSAT, etc. | | | | |
| Hidden fieldsAdd hidden fields in your surveys to capture additional contextual data. | | | | |
| Ai suggestionUse artificial intelligence to receive suggestions for improving your survey questions. | | | | |
| Remove told badge | | | | |
| Survey LanguageEnable multiple languages to create surveys tailored for an international audience. | 1 | 1 | Unlimited | Unlimited |
 ANALYSE & EXPORT | ||||
| Public reportMeasure the survey open rate, question abandonment rate, and the time spent responding... | | | | |
| Responses data filtersFilter survey responses to better analyze your results. | | | | |
| Results export XLS & PPTX | | | | |
| WebhooksAutomate data retrieval from your surveys with webhooks. | | | | |
| AudienceTarget the right users based on their attributes and behaviors. | | | | |
 SECURITY | ||||
| Role-based accessControl platform access based on team member roles. | | | | |
| SSO | | | | On-demand |
| SOCIIComply with SOC II security standards to enhance data protection.In-progress | | | | |
 SUPPORT | ||||
| Digital supportGet online support for any question or technical issue. | | | | |
| Priority supportReceive priority assistance to resolve your issues faster. | | | | |
| Dedicated onboardingPersonalized assistance to integrate our solution with your teams. | | | | |
| Dedicated CS Manager | | | | |
Frequently Asked Question
What can I measure with Told?
Told lets you measure indicators such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score) or ask personalized questions to your users. You can also use the tool as a form to acquire data on your visitors.
What is a source?
A source represents a channel on which you will distribute your survey. For example: 1 website = 1 source. Your plan determines the number of possible sources.
Can I translate my surveys into several languages?
New: multilingual support is now available as part of the Expert package.
Is Told GDPR compliant?
Yes, the tool is designed to comply with the RGPD. When you choose to collect personal data, a consent window is proposed. For this, consult our templates or choose the option when creating a new survey.
Is there a limit to the number of seats I can have on my team?
The number of seats allocated to your team depends on the plan you have chosen. We invite you to consult the table above to compare the different possibilities.
Can I cancel my subscription ?
Of course, you can cancel your plan anytime on monthly plan. You have a 14-day cooling-off period if you change your mind :)
Get started today!
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