Axeptio discovers why users churn with Told.
Axeptio discovers why users churn with Told.
About
Axeptio is a cookie management module that helps websites comply with privacy regulations like the GDPR. It provides a user-friendly interface for individuals to give consent for tracking and the use of cookies while offering websites a way to manage these consents transparently. Axeptio aims to streamline cookie management and ensure privacy compliance.
It's important to be able to listen to your community and meet their expectations. With Told, I can get feedback, measure their satisfaction and get all the information I need. This tool is really excellent!
Manon Manso
Chief Experience Officer
@Axeptio
The challenge
Axeptio, a leading SaaS platform, faced a common hurdle – customer churn. Determined to delve into the root causes behind user attrition, Axeptio implemented Told to collect user feedback. This strategic move aimed to pose a direct question within the user's context, maximizing response rates and unlocking crucial insights into the "why" behind user churn.
The result
Implementing Told was a game-changer for Axeptio. It led to more user responses, revealing valuable insights into churn causes. With this understanding, Axeptio made targeted improvements for customer retention.
About
Axeptio is a cookie management module that helps websites comply with privacy regulations like the GDPR. It provides a user-friendly interface for individuals to give consent for tracking and the use of cookies while offering websites a way to manage these consents transparently. Axeptio aims to streamline cookie management and ensure privacy compliance.
The challenge
Axeptio, a leading SaaS platform, faced a common hurdle – customer churn. Determined to delve into the root causes behind user attrition, Axeptio implemented Told to collect user feedback. This strategic move aimed to pose a direct question within the user's context, maximizing response rates and unlocking crucial insights into the "why" behind user churn.
It's important to be able to listen to your community and meet their expectations. With Told, I can get feedback, measure their satisfaction and get all the information I need. This tool is really excellent!
Manon Manso
Chief Experience Officer
@Axeptio
The result
Implementing Told was a game-changer for Axeptio. It led to more user responses, revealing valuable insights into churn causes. With this understanding, Axeptio made targeted improvements for customer retention.
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Get started today!
Start integrating an online survey tool into your analysis process today to make the difference. No credit card required to try it out.
Get started today!
Start integrating an online survey tool into your analysis process today to make the difference. No credit card required to try it out.
Copyright 2025 Told, All Rights Reserved
Copyright 2025 Told, All Rights Reserved
Copyright 2025 Told, All Rights Reserved